Hi TCHHS team, welcome to the your support page
for the Juiced Service.
If you can't find the help you need on this page - please contact the Juiced crew for support - on 0401 416 649 or email hello@juicedtv.com.au.
TCHHS Full Video List
Below is a list and link to all of the videos created during Juiced TV's road trips in July and September 2024.
Please note: These links are not for sharing with parties outside of TCHHS. To share with patients, families or any external stakeholders, please share a link to a playlist via The Juiced App. We appreciate your understanding.
To view a preview of the video, click the title.
TCHHS Video Playlists + Codes
Below we have compiled each video playlist that has currently been created for TCHHS content.
To view a playlist -> open the Juiced App -> select the green book in the top right hand corner -> enter the code.
Remember, you can create any number of playlists for your own use. Please feel free to contact the Juiced Team to create a playlist for you if that is easier, and if you would like any printed collateral made to help share playlist details.
| Name of Playlist | Code | Playlist Overview |
| All Video- TCHHS | 67369cb7 | All videos filmed with the TCHHS team |
| TCHHS 'Learning About' | 675aca56 | A compile of all the 'Learning About' videos created in the Torres Strait, Cape York and Far North Queensland (TCHHS) |
| TCHHS 'Meet A' | 675a7b7a | A compile of all the 'Meet A' videos that have been created in the Torres Strait, Cape York and Far North Queensland (TCHHS) |
| TCHHS 'Welcome To' | 675a7c50 | compile of all the 'Welcome To' videos that have been created in the Torres Strait, Cape York and Far North Queensland (TCHHS) |
| CDS Team | 673aa9a2 | All videos filmed with a Child Development Service focus |
| NDIS ECA | 6736a277 | All videos filmed with an NDIS focus |
Frequently Asked Questions
How do you download the Juiced App
You can also search for “The Juiced App” in the
App Store (if you have an Apple iPad) OR the Play Store (if you have an Android tablet) and download
it from there.
Once the app has been downloaded, you will
be prompted to create a profile, follow this process to enjoy your very own Juiced experience!
How to log into the Healthcare Team Portal (aka Health Hub)
To access the Health Healthcare Teams portal, tap the Juiced Icon on the top left side of the Home Screen 5 times
A password popup will appear on the screen.
TCHHS staff enter the code 416 649
Note: The First time you login, you are required to provide some additional information to personalise the content shared with you
How to create a journey/playlist
At the bottom of your screen you will have two boxes to choose - discover & your library
Click your library
Click Create journey (NB: the text you input when creating a new journey is visible to patients and families, so try and make it fun)
Search and add videos in this portal, OR you can return to the 'discover page' and add videos individually from there by clicking the 3 dots in the top right corner on the thumbnail image.
How to search for a video in the Healthcare Team Portal (aka Health Hub)
Click the search tab at the top - enter a key word
eg: speech pathologist, Cooktown
How to share a journey/playlist
Once you've added your videos, you'll want to share it! Every video playlist has a unique code associated with it.
There are 2 places to find this code
- click share on the left hand side of your video playlist
or
- in the 'your library' section, you can click insert
How to receive a journey 'kid side'
NB: If you're in you're healthcare teams portal, tap the menu button on the top right side of the screen - select exit portal
Once in the general home screen, tap on the dark green journal icon on the top right side.
Click 'add journey' or the + button in the top right of the page
Add the code
Enjoy!
Check out the highlights reel of our two weeks filming with the TCHHS team!
Why we're unique
The Juiced difference
We know that hospital admissions and diagnosis of serious or chronic illness causes negative & long term effects on a child’s emotional and social development, significantly impacts a child's sense of belonging, and increases states of anxiety and trauma.
That's why we've created such a unique approach to making the hospital journey better for kids. Our secret sauce is in the way we bring together, entertainment, experiences and education, and deliver our programs both in-person and through interactive and safe online platforms.

